Contact Instagram Video Saver

Support and guide corrections

Include the page URL, your device and browser, the error shown, and what you expected to happen. Redact personal information from screenshots. Do not attach Instagram passwords, security codes or private messages.

Check the Instagram downloader guides for device save locations and common troubleshooting before writing. If an instruction is outdated, tell us which step needs correction.

The Instagram Video Downloader retrieves exposed public post and Reel files; Instagram may restrict or block retrieval. You do not need an Instagram login to contact us, and we cannot restore deleted source content.

Privacy enquiries

Use the subject Privacy enquiry and identify the email conversation or website concern involved. Explain whether you are requesting information, a correction or deletion. We may request proportionate verification without asking for account passwords.

Read the Privacy Policy before sending sensitive information. It explains public-media requests, email handling and limits of our verified hosting information.

Copyright and rights concerns

For a concern about material published on this website, use the subject Rights report and include the details below. This is a general reporting channel, not a claim of registration as a designated copyright agent.

Our Terms of Service explain permitted use and why public availability does not automatically authorize copying or republication. Report an Instagram source post directly through Instagram when that is where the material is hosted.

• The exact URL on this website and the material concerned.
• The work or right involved and your relationship to its owner.
• A clear description of the concern and any relevant evidence.
• An email address where we can request clarification.

What to expect after emailing

Sending an email opens a conversation; it does not automatically remove content or resolve a complaint. We have not published support hours or a guaranteed response deadline. Please keep follow-up messages in the same conversation.

Use the published address for enquiries about this website brand. We are independent of Instagram and Meta and cannot handle their account recovery, billing or moderation decisions.